Yes. At Zuma Internet, we believe in affordable, transparent, and predictable pricing. You pay the price you see — every month. No hidden fees. No rate hikes. No surprises.

No contracts. No commitments. You can cancel online anytime.

Zuma Internet is prepaid, like Netflix. You are charged on the day your service starts and automatically billed on that same date every month.

You can pay securely online with any debit or credit card. We’ll send you a reminder before each renewal, and you can update your payment method or cancel anytime in your account.

Yes. You can pause your service for up to 2 months per year without losing your equipment or account.

Yes. All plans support HD and 4K streaming with no data caps.

Click here to see our list of recommended streaming services.

All Zuma plans support email, browsing, streaming, gaming, video calls, and AI-powered services. Choose the tier that fits your household size and number of devices. You can upgrade or downgrade anytime — changes take effect at the start of your next billing cycle.

No. Zuma provides the internet; you choose your own streaming apps. No bundles, no upsells — just simple, fast internet.

No. Zuma offers truly unlimited data. No throttling. No caps.

Installation is included. Your WiFi router is included. Standard installation covers drops up to 300 feet. WiFi extenders can be purchased separately if needed.

Your installation happens in two quick steps:

1. Fiber Installation: A technician brings the fiber line from the street into your home and connects it to an ONT (Optical Network Terminal).
2. WiFi Setup: We ship your router before your appointment. After install, just plug it in, connect it to the ONT, and follow the app instructions. Setup takes minutes.

To ensure best performance, Zuma requires the use of our included WiFi router — fully optimized for speed, stability, and security.

Yes. Zuma includes remote WiFi diagnostics and instant troubleshooting tools. Most issues can be fixed online without a technician.